Privacy Policy

Effective January 1, 2026

Key West Concrete Company, keywestconcretecompany.com, office@keywestconcretecompany.com

Who this policy covers

This policy explains how Key West Concrete Company handles the information you share with us through this website. We're a concrete contractor in Key West, FL, and most of what we collect is what we need to answer your call, come out for an estimate and do the work on your driveway, patio or slab.

It applies to every page of our site, starting with the home page, and to the forms and tools those pages use. It doesn't cover other websites we link to, because those sites have their own policies.

What we collect when you fill out a form

When you use our contact or estimate form, we collect what you type in. That's usually your name, phone number, email, the address of the property and a description of the job, plus any photos you choose to send.

Our form is run by an outside form service, so your entries pass through that company's systems before they reach us. If you call us at (645) 300-7417 or email us instead, we keep the details you give us the same way.

Analytics and cookies

Like most websites, ours may use cookies and basic analytics tools. A cookie is a small file your browser stores so a site can remember your visit. These tools can record things like the pages you viewed, how long you stayed, the type of device and browser you used, and the general area you visited from.

We use this to see which pages help homeowners and which don't, not to identify you personally. You can block or delete cookies in your browser settings, and the site will still work for reading and contacting us.

How we use your information

We use what you send us to reply to you, set up a visit to your property, prepare an estimate, schedule and complete the work, and keep a record of the job in case you call us back about it later.

We may also use it to answer billing questions or to meet legal and tax requirements. We don't sell your personal information, and we don't add you to marketing lists you didn't ask for.

Who we share it with

We share your information only with companies that help us run the business, such as our form, website, email and accounting providers, and only as much as they need to do that job for us.

We may also share it if the law requires it, to protect our rights or someone's safety, or if the business is ever sold or reorganized and the new owner takes over customer records.

How long we keep it

We keep estimate requests and job records for as long as we need them to serve you, answer questions about past work and meet our legal, tax and insurance obligations. When we no longer need a record, we delete it or remove the details that identify you.

Analytics data is kept by the analytics provider under its own retention settings and is generally summarized rather than tied to you by name.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep a record for legal, tax or warranty reasons, and if so we'll tell you why.

You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have additional privacy rights, and we'll honor the ones that apply to you.

Security and children's privacy

We take reasonable steps to protect the information you send us, but no website or email system is completely secure, so please don't send payment card numbers or other sensitive details through our form.

Our site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. The current version is always the one posted on this page, and if you keep using the site after a change, the updated policy applies.

Questions or privacy concerns

If you have a question about your information, want to make a request or think we've handled something wrong, reach out through our contact page or call us at (645) 300-7417. We're available Mon–Fri: 6 AM–10 PM, Sat–Sun: 8 AM–10 PM, and we reply within 1 business day.

You can learn more about who we are on our about page.